AWS Cloud Operation

abra's Operations division is seeking an AWS Cloud Operations Specialist to join our team in Raanana .

We are looking for an experienced operations professional who will manage onboarding and offboarding processes, handle billing operations, and provide operational support to customers in an AWS environment.

Key Responsibilities:

• End-to-end management of onboarding and offboarding processes for customers.
• Managing AWS Payee Central and handling billing operations with the payer.
• Processing and tracking monthly billing for all customers.
• Maintaining compliance and PLES (Partner Led ENT Support) records.
• Coordinating SOW delivery logistics and contract management.
• Providing operational support to customers and internal support (helpdesk).

Requirements:

Must have:

• At least 3 years of experience in AWS operational management and MSP processes.
• Experience working with: AWS, Salesforce, Monday.
• Familiarity with cloud environments (AWS).
• Experience working with Salesforce.
• Experience working with Monday.
• Approximately 3 years of experience in operations roles.
• High proficiency in English - reading, writing, and speaking.
• High level of independent work ability.
• Text analysis skills.

Nice to have:

• Ability to work with AI tools.