AWS Cloud Platform Engineer

Introduction & Summary: We are seeking an experienced AWS Cloud Platform Engineer to join a strategic Cloud Platform team responsible for supporting, maintaining, and continuously enhancing enterprise-scale AWS Foundation Services. This role integrates Cloud Engineering, Automation, Production Support, Cloud Security, and DevOps, focusing on platform reliability, operational excellence, and increasing automation to minimize manual efforts.

Main Responsibilities:

• Support, maintain, and enhance AWS Foundation Services across enterprise-scale cloud environments.
• Investigate and resolve production incidents, infrastructure issues, and deployment failures.
• Troubleshoot AWS services using CloudWatch, CloudTrail, metrics, and diagnostic tools.
• Debug and maintain Terraform deployments, GitHub Actions pipelines, Lambda functions, and Step Functions workflows.
• Manage IAM policies, service roles, AWS Organizations, and Service Control Policies (SCPs).
• Ensure compliance with cloud governance, security, and account management standards.
• Investigate and remediate vulnerabilities identified through Security Hub, GuardDuty, AWS Inspector, and Snyk.
• Implement platform patching, security remediation, and continuous service improvement activities.
• Develop and maintain automation solutions using Python, Terraform, and AWS serverless services.
• Perform Root Cause Analysis (RCA) and maintain technical documentation, runbooks, and knowledge articles.
• Manage support requests and incidents in line with agreed SLAs, keeping customers and stakeholders informed.
• Contribute to platform engineering initiatives, code reviews, and technical best practices.
• Collaborate with Agile/Scrum teams using GitHub, Jira, and Confluence.

Key Requirements:

• Strong hands-on experience with AWS in production environments.
• Practical experience with Terraform, Python, and GitHub Actions.
• Experience working with AWS Lambda, Step Functions, CloudWatch, and CloudTrail.
• Good knowledge of IAM, AWS Organizations, SCPs, and cloud governance.
• Experience troubleshooting cloud infrastructure, CI/CD pipelines, and deployment issues.
• Understanding of cloud security, vulnerability management, and remediation.
• Experience handling production incidents, support requests, and SLA-driven activities.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation skills, along with a proactive and customer-oriented mindset.
• Ability to work independently, take ownership of issues, and drive them through to resolution.

Nice to Have:

• Experience with AWS Security Hub, GuardDuty, Inspector, and Snyk.
• Knowledge of serverless architectures and cloud security best practices.
• Exposure to Kubernetes and container technologies.
• Experience in DevOps or Cloud Platform Engineering teams.
• AWS certifications.

Other Details: This position is part of a hybrid working model, based in Portugal, requiring one day per week, with a potential decrease in attendance. The expected start date is as soon as possible, with an interview process that may involve multiple rounds.