AXI Engineer

About the role

You will be involved in the Post Sales support function in assigned area with strong emphasis on activities such as periodical maintenance, trouble shooting, installation and distributor resource development. This is an entry-level opportunity.

Key responsibilities

• Support Distributors & customers in order to rectify issues and maintain customers' confidence
• Conduct Post Sales Engineering Support including installation, maintenance and troubleshooting
• Conduct the Quarterly Machine Status check and reporting
• Attend product trainings to acquire the required skills / knowledge and competitive advantage
• Support in System Configuration and sourcing of items for potential projects
• Control the distribution of release notes and new software versions to distributors
• Support in Demonstration / Evaluation for full range of PCB Inspection System products either direct or together with distributor

About you

• Minimum Higher Diploma or Degree in Electronics / Electrical / Mechatronics Engineering
• Good analytical skills and sound technical / computer knowledge
• Exposure in SMT process is essential
• 0-2 years of experience in machinery troubleshooting
• Excellent problem-solving skills
• Effective communication skills to interact with customers and internal teams
• Ability to work collaboratively with cross-functional teams and drive desired outcomes