AZ Quality Coordinator I

Location: 2635 E. Magnolia Street, Phoenix, AZ

Schedule: Mon to Fri - 7:00am to 3:30pm, occasional Saturdays, OT as needed.

DESCRIPTION:

The Quality Coordinator is responsible for coordinating activities that ensure adherence to quality standards and procedures within an organization. Duties may include developing preparation of Customer First Article Reports, coordinating internal and external non-conforming parts management processes (MRB/RMA), managing plant tooling calibration programs, assisting in the development and documentation of quality control processes, compiling data, generating reports, analyzing data, and implementing improvements to enhance product or service quality. This position works cross-functionally and requires strong teamwork, communication, and collaboration skills essential for this role. A Quality Coordinator I is typically assigned to perform in one of areas identified below. Additional tasks beyond those listed below may be assigned as required to support the needs of the business.

ESSENTIAL DUTIES:

CUSTOMER FIRST ARTICLE DEVELOPMENT(FAIR):

• Manages and coordinates activities related to preparation and submission of the customer first article report process
• Reviews customer drawings, associated specifications, and standards in preparation of FAIR reports
• Prepares First Article Reports conforming to customer and company standards by reviewing and documenting inspection results throughout the supply chain.
• Reviews inspection results, communicates findings to internal stakeholders.
• Collaborates with suppliers, quality control teams, and other stakeholders to ensure that initial samples meet specified requirements and standards.
• Perform additional related duties as assigned.
• Comply with applicable environmental, health and safety laws and regulations, Company policy and accepted safe work practices.

NON-CONFORMING PART MANAGEMENT PROCESS (MRB / RMA):

• Manages and coordinates administration and disposition of internal (MRB) and external (RMA) non-conforming products using defined processes.
• Compile quality (internal and customer) information and communicate results to management.
• Generate reports from internal databases, distribute reports to various users and/or summarize the data in spreadsheets for management.
• Be the voice of Quality regarding the hold/rework/stock check process.
• Schedule and facilitate regular MRB meetings and document results.
• Participates in projects aimed at improving quality assurance practices and improved quality objectives.
• Provide suggested update to Standard Operating Procedures and work instructions when changes are needed or to improve the understanding of the document or process.
• Creates and maintains metric related to process effectiveness and efficiency.
• Comply with applicable environmental, health and safety laws and regulations, company policy and accepted safe work practices. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.

CERTIFICATIONS, LICENSES AND REGISTRATIONS:

• N/A

EDUCATION AND/OR EXPERIENCE REQUIRED:

• High school diploma, GED equivalent.
• Proficient in Microsoft Office products, especially Excel, Word, PowerPoint, and Outlook
• Basic knowledge and use of inspection tools used to perform measurements
• Knowledge of blueprint reading, and basic GD&T preferred.
• Excellent verbal and communication skills
• Demonstrates leadership skills
• Must be able to adapt to frequently changing priorities.
• Works harmoniously in a team environment
• Ability to work independently with limited supervision
• 0-2 years’ experience as a quality coordinator or related quality role.

PHYSICAL DEMANDS WHILE PERFORMING THE JOB:

• Standing for extended periods of time, , walking, pushing, pulling, stooping, kneeling, or bending to the floor; use hands to finger, handle or feel parts and materials; reach with hands and arms and overhead; and talk and/or hear instructions and equipment sounds.
• Exert up to 50 pounds occasionally.
• Close vision, color vision, depth perception, and ability to adjust focus.
• Ability to differentiate shades and color to identify coating defects.
• Ability to handle delicate parts. Able to hear warning bells, tones, and alarms (e.g., forklift, horn, telephone, etc.)

WORKING ENVIRONMENT OF THE JOB:

• Regularly exposed to moving equipment, mechanical parts, ovens, and risk of burns.
• Occasionally exposed to toxic or caustic chemicals and risk of electrical shock.
• High noise levels from operating machines.
• The employee will be required to use personal protective equipment (PPE) to prevent exposure to hazardous materials commonly used in a manufacturing environment (i.e., safety glasses and shoes, gloves, ear plugs/covers, mask, cleanroom suit).
• Physical hazards while working near moving equipment and mechanical parts.
• Possible breathing of fumes, odors, dust, and mist.
• Occasional skin exposure to oils and cutting fluid.