Azure Cloud Support Engineer

Job Title: Azure Cloud Support Specialist

Location: Chennai, India

Workmode: Hybrid

Key Responsibilities

• Support and implement scalable, secure, and highly available Azure Cloud architectures for Java enterprise applications.

• Provide technical leadership and guidance to support the delivery of Cloud resources.

• Collaborate with cross-functional teams to drive cloud adoption, automation, and operational excellence.

• Ensure disaster recovery and business continuity planning are embedded in infrastructure designs.

• Maintain and update cloud documentation, diagrams, design specifications, runbooks and SOPs for supported services.

• Collaborate with security teams to enforce Imperva WAF policies, secure authentication flows and manage external user access policies.

• Delivery of Cloud infrastructure for partner solutions.

• Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.

• Review and assess complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.

• Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.

• Directly interface with development teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.

• Ability to support weekend and on-call as needed.

• Collaborate with development and DevOps teams to ensure smooth CI/CD operations.

• Set up alerts, dashboards, and diagnostics for proactive issue resolution.

• Provide training and guidance to junior engineers and cross-functional teams.

Key Qualifications

• Recommended years of experience: 7 - 10 Years

• Support and implement scalable, secure, and highly available Azure Cloud architectures for Java enterprise applications.

• Provide technical leadership and guidance to support the delivery of Cloud resources.

• Collaborate with cross-functional teams to drive cloud adoption, automation, and operational excellence.

• Ensure disaster recovery and business continuity planning are embedded in infrastructure designs.

• Maintain and update cloud documentation, diagrams, design specifications, runbooks and SOPs for supported services.

• Collaborate with security teams to enforce Imperva WAF policies, secure authentication flows and manage external user access policies.

• Delivery of Cloud infrastructure for partner solutions.

• Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging PowerShell/Azure DevOps, Ansible and other approved corporate automation and orchestration platforms.

• Review and assess complex Infrastructure as Code and Pipelines as Code solutions in a highly reusable capacity.

• Participate in the automated implementation of monitoring systems, for event monitoring, alerting and metrics.

• Directly interface with development teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing.

• Ability to support weekend and on-call as needed.

• Collaborate with development and DevOps teams to ensure smooth CI/CD operations.

• Set up alerts, dashboards, and diagnostics for proactive issue resolution.

• Provide training and guidance to junior engineers and cross-functional teams.

Qualification: Bachelor's or Equivalent