Azure Support Engineer

Job highlights

• Experience with web app hosting technologies (PHP / Laravel,Node . js,Vuejs) . Strong knowledge of networking fundamentals,VPNs,DNS,load balancers,and firewalls in cloud environments .

• Qualifications: Minimum 5 years of experience working with Microsoft Azure cloud platform

• Proficient in core Azure services: App Service,Azure SQL,Key Vault,Azure Monitor .

• Azure Services Support Monitor, maintain, and troubleshoot key Azure services including App Service, SQL Database, Key Vault, and Azure Monitor

• Implement service improvements, scaling strategies, and automation for better performance and cost optimization

• Incident Management & Root Cause Analysis Respond promptly to system incidents, outages, or performance issues

• Lead or support root cause analysis (RCA) and post-mortem documentation for critical incidents

• Implement preventive measures to reduce recurrence of issues

• Web Application Hosting Support deployment and performance of applications built on PHP/Laravel and Node/Vue frameworks

• Work closely with developers to ensure smooth CI/CD pipelines and infrastructure compatibility

• Networking & Security Manage Azure networking components such as VNets, NSGs, Application Gateways, and Load Balancers

• Ensure secure access and data protection via Key Vault, certificates, and Azure RBAC policies

• Maintain and troubleshoot SSL/TLS certificates and DNS configurations

• Monitoring & Optimization Leverage Azure Monitor, Application Insights, and Log Analytics for observability and diagnostics

• Provide performance tuning recommendations and ensure service health

• Stakeholder Communication Act as a technical liaison between infrastructure teams, developers, and business stakeholders

• Provide regular updates, incident reports, and status communications in a clear and concise manner

Qualifications: Minimum 5 years of experience working with Microsoft Azure cloud platform

• Proficient in core Azure services: App Service, Azure SQL, Key Vault, Azure Monitor
• Experience with web app hosting technologies (PHP/Laravel, Node
• js, Vuejs)
• Strong knowledge of networking fundamentals, VPNs, DNS, load balancers, and firewalls in cloud environments
• Solid understanding of security principles, identity and access management, and SSL certificate management
• Proven ability to perform troubleshooting under pressure and lead incident resolution and RCA efforts
• Excellent communication skills, both verbal and written, with ability to explain technical details to non-technical stakeholders