B - Household Manager

Key Responsibilities

• Household Operations
• Oversee the day-to-day operations and smooth running of the residence.
• Maintain high standards of cleanliness, organisation, presentation and household service.
• Coordinate household schedules, daily routines and special arrangements.
• Monitor household supplies, groceries, toiletries and necessities, and arrange replenishment when required.
• Ensure household equipment, appliances and facilities are properly maintained.
• Coordinate routine maintenance, repairs, servicing and inspections.
• Household Staff Management /
• Supervise and coordinate domestic helpers, cleaners, gardeners, drivers, cooks and other household staff.
• Prepare and coordinate staff schedules, duties and assignments.
• Monitor staff performance, attendance, punctuality and service standards.
• Provide guidance and training when necessary.
• Coordinate with external service providers and contractors.
• Guest & Butler Services
• Provide professional and discreet service to the Principal and family members.
• Welcome and assist guests in a professional and courteous manner.
• Prepare the residence for private gatherings, dinners and special occasions.
• Assist with table setting, dining arrangements and guest requirements when required.
• Handle personal requests and household arrangements efficiently and discreetly.
• Procurement & Household Administration
• Manage household purchasing and routine procurement.
• Obtain quotations and coordinate purchases with suppliers.
• Maintain records of expenses, purchases, maintenance and service providers.
• Monitor inventory and ensure essential items are adequately stocked.
• Coordinate deliveries and receive parcels when required.
• Transportation & Personal Assistance
• Coordinate household vehicles, servicing, maintenance, insurance and road tax matters.
• Arrange transportation and drivers when required.
• Assist with personal errands and appointments.
• Coordinate travel-related household arrangements.
• Event & Special Arrangement Support
• Coordinate preparations for family gatherings, celebrations and private events.
• Liaise with caterers, chefs, florists, decorators, cleaning teams and vendors.
• Ensure the residence is properly prepared before and restored after events.
• Confidentiality & Professional Conduct
• Maintain strict confidentiality regarding the Principal, family members and household matters.
• Handle sensitive matters with discretion and professionalism.
• Maintain a professional image, attitude and conduct at all times.
• Respect privacy, security and personal boundaries.
• Do not disclose household information, workplace profile, schedules or personal matters to external parties or on social media.

Requirements

• Minimum 3–5 years of relevant experience in House Management, Private Butler, Hospitality, Luxury Hotel, Private Residence or similar roles.
• Previous experience managing household staff is highly preferred.
• Strong organisational and coordination skills.
• Excellent communication and interpersonal skills.
• Good command of English; Chinese and Bahasa Malaysia are advantages.
• Mature, trustworthy, responsible and service-minded.
• Strong attention to detail and ability to multitask.
• Able to work independently and handle confidential matters professionally.
• Good problem-solving skills and proactive attitude.
• Pleasant personality with professional etiquette and grooming.
• Valid driving licence and willingness to drive when required is an advantage.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period: +6011-6539 5055

Kindly note that only shortlisted candidates will be notified.

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person