B2B & E-Commerce Specialist

Today, it fulfills its promise of complete wellness with relaxation, fitness, and beauty centers all stationed in one home, The Spa Wellness.

Experience & Qualifications

• Graduate of a Bachelor’s degree in Business Administration, Marketing, E-Commerce, or any related field.
• With at least 1–2 years of relevant work experience in e-commerce, B2B sales, digital marketing, customer service, or a related field.
• Strong understanding of e-commerce operations, online sales processes, digital customer engagement, and B2B account management.
• Proven ability to monitor, analyze, and improve e-commerce sales performance, including sales revenue, order volume, conversion rate, average order value, and other relevant sales KPIs.
• Ability to develop and implement strategies to increase online sales, improve product visibility, optimize promotions, and maximize e-commerce revenue and profitability.
• Ability to handle and manage customer inquiries through Facebook Messenger, Instagram, and other social media platforms, ensuring timely responses and a positive customer experience.
• Strong sales and negotiation skills, with the ability to convert inquiries into sales, identify customer needs, recommend suitable products or services, and build lasting B2B customer relationships.
• Ability to coordinate with internal teams, including Marketing, Operations, Finance, and Customer Service, to ensure smooth order fulfillment, accurate product information, and timely resolution of customer concerns.
• Proficient in Microsoft Office, Google Workspace, and e-commerce reporting or analytics tools.
• Highly organized, self-motivated, results-oriented, and able to manage multiple tasks in a fast-paced environment.

Strong interest in health and wellness consumer products, with a customer-centric mindset and commitment to delivering excellent service.