B2B & Fleet Manager

Job Responsibilities:

·       Develop and execute the company's B2B sales strategy.

·       Acquire new fleet and corporate customers.

·       Manage all existing fleet accounts and strengthen customer relationships.

·       Coordinate with workshop operations to ensure efficient service delivery.

·       Monitor turnaround times and SLA compliance.

·       Prepare and follow up quotations.

·       Follow up pending Purchase Orders (POs).

·       Ensure timely invoicing and coordinate with Finance.

·       Monitor trade debtors and ensure payments remain within approved credit terms.

·       Review gross profit by customer and recommend pricing improvements.

·       Prepare monthly business performance presentations for the Country Manager.

·       Resolve customer complaints and conduct regular customer visits.

·       Negotiate contracts and renewals.

·       Monitor competitor activities and identify market opportunities.

·       Coordinate with Operations, Finance, Procurement and Workshop teams.