B2B Inside Sales Lead

SALES LEAD – B2B INSIDE SALES

Location: The Curve, BGC, Taguig City
Work Setup: On-site
Shift: US EST / Night Shift
Employment Type: Full-Time

JOB OVERVIEW

We are looking for an experienced Sales Lead to drive daily sales execution and team performance by leading, coaching, and supervising Inside Sales Representatives.

The ideal candidate has strong B2B inside sales experience, proven people leadership skills, and the ability to manage high-volume sales teams while consistently achieving KPIs.

KEY RESPONSIBILITIES

Sales & Team Performance

• Lead daily sales execution and drive individual and team sales targets.
• Monitor KPIs, productivity, conversion, and quality metrics.
• Conduct outbound sales calls and follow-ups to acquire and support accounts.
• Ensure consistent execution of sales processes and playbooks.
• Identify performance gaps and implement appropriate corrective actions.

Coaching & People Leadership

• Conduct regular 1:1s, coaching sessions, and performance check-ins.
• Review sales calls and provide actionable feedback.
• Support team members through on-the-job coaching and skill development.
• Document and escalate performance concerns when necessary.

Operations & CRM

• Ensure accurate CRM records, pipeline management, and reporting.
• Monitor compliance with sales processes and quality standards.
• Coordinate team schedules and coverage based on business needs.
• Identify recurring challenges and recommend process improvements.

Stakeholder Management

• Serve as the first point of escalation for day-to-day sales concerns.
• Work closely with the Sales Manager, Marketing, and Operations teams.

QUALIFICATIONS

• 3+ years of B2B inside sales experience
• 2+ years of supervisory or team lead experience
• Experience leading high-volume sales teams
• Strong leadership, coaching, communication, and decision-making skills
• Proven ability to drive sales performance and achieve KPIs
• CRM proficiency and experience with sales reporting
• Adaptable and confident in managing both client and team interactions
• Comfortable working in a fast-paced sales environment