B2B PRODUCT OWNER

Do you possess the following traits?

Domain & Process Expert
You understand complex transaction workflows, including validation, processing, reconciliation, adjustments, cancellations, and reporting, and enjoy designing products that make operational processes more efficient.

Sharp Explorer and Optimizer
You naturally identify process inefficiencies, analyze root causes, improve workflows, and turn them into scalable product improvements.

Idea-to-Execution Builder
You can transform business problems into clear product strategies and successfully drive them through execution.

Project-to-Product Driver
You possess strong project management skills, can confidently shape product vision, and lead cross-functional teams toward successful delivery.

Challenger of the Status Quo
You have the confidence to question processes and solutions that do not feel right, while working collaboratively toward a better outcome.

User-Centric Owner
You actively listen to business users, operational teams, and customers to deeply understand their pain points before proposing solutions.

Accountable Owner
You take responsibility for mistakes, learn from them, and turn those lessons into practical improvements that prevent future issues.

Proactive Initiator
You keep stakeholders consistently informed so that progress, risks, and decisions are clear without anyone needing to chase you for updates.

Ownership Mentality
You take accountability for your product area and continuously improve it through data, customer feedback, operational insights, and innovation.

Clear Communicator
You can distill complex ideas into simple, focused messages that are easy for both technical and non-technical stakeholders to understand.

Who do you report to, and what are your responsibilities?

You report directly to the Product Manager.

You spearhead product innovation and continuous improvement for a Transaction Lifecycle domain.

You help drive and execute the business product vision and roadmap for the domain.

You are responsible for capabilities that support the end-to-end transaction process, including:

• Transaction validation and acceptance
• Processing and completion
• Adjustments and corrections
• Cancellation and reversal
• Reconciliation
• Reporting
• Account and wallet management

You work closely with business users, operations, finance, risk, and other functional teams to understand end-to-end workflows and customer expectations, and translate business requirements into scalable product solutions.

You continuously improve the end-to-end user experience, accuracy, and processing speed through data analysis, business rules, system limitations, scalable reporting, workflow optimization, automation, and platform capabilities.

You define business requirements and collaborate with UI/UX Designers, Business Analysts, Engineers, QA, and Operations teams throughout the entire product development lifecycle.

You identify business-user pain points and propose innovative solutions that improve workflows, productivity, and operational efficiency.

You ensure the domain remains scalable, reliable, configurable, and efficient, while balancing accuracy, speed, system performance, and operational requirements.

You establish and track product success metrics to measure processing accuracy, transaction speed, operational efficiency, feature adoption, and platform performance.

You keep senior stakeholders informed of roadmap progress, project status, risks, dependencies, and product performance.

You review and uphold the quality of product requirements, functional specifications, and delivered solutions.

Job Type: Full-time

Pay: RM8,900.00 - RM11,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Work Location: Remote