B2B Program Manager

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

• Partner with internal stakeholders and our B2B Sales org to drive many different types of projects and initiatives around our sales processes, tooling, and systems.
• Develop and implement creative solutions to empower Sales, Activation, and Account Management teams while reducing friction and enabling all team members to be maximally productive and impactful.
• Optimize cross-team collaboration. Calibrate a room of peers and/or stakeholders to achieve alignment around shared objectives. Initiate improvements, where needed, to maximize efficiency.
• Take full ownership and accountability for your project goals, utilizing all available resources to achieve your outcomes even when faced with novel problems.
• Think creatively, work collaboratively, and take proactive steps to ensure you and your teammates are unblocked and set up for success.
• Build and refine forecasting and planning processes to ensure achievement of revenue and key operating metrics.
• Own end-to-end tracking of the sales process, making recommendations for how to reduce friction and improve funnel performance.
• Drive automation, simplify and optimize processes, and ensure seamless integration and use of systems, tools, and technology across the team.
• Manage metrics and analytics programs to help the leadership team make data-backed business decisions.
• Manages, coordinates, and establishes priorities for the complete life-cycle of the program including the planning, testing, and implementation of business solutions designed to meet business requirements.

JOB REQUIREMENTS:

• 5+ years of relevant experience
• Bachelors in Communications, Marketing or Business Administration Preferred
• Experience with Sales Operations, pipeline management, deal desk, or other sales practices/systems
• Proficiency with Salesforce or similar CRM tool
• Excellent judgment and composure in high-pressure situations.
• A creative approach to project management that enables rapid iteration and low-overhead methods of keeping stakeholders informed, and excellent customer service skills.
• Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics.
• Enthusiasm for supporting internal projects and business priorities, bringing order and efficiency to critical internal initiatives.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:

• Sit for long periods of time.
• Operate computer keyboard and mouse for data entry.
• View computer monitor
• Hear and speak via telephone.
• Reach forward and/or overhead
• Occasionally lift up to 20 pounds

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:

• The noise level in the work environment is usually moderate at a normal range.
• The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
• Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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