B2B Sales Admin / Sales Support

Key Responsibilities

• Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents.
• Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions.
• Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests.
• Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate.
• Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time.
• Monitor and update sales pipeline, quotations, orders, and follow-up status.
• Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team.
• Assist sales representatives in preparing information and documents for customer meetings and visits.
• Handle administrative support for order changes, returns, and customer issues.
• Ensure all sales data and documents are accurate, organized, and properly documented.
• Provide general operational and administrative support to ensure the B2B sales process runs efficiently.

Requirements

• Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields.
• 1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles. Fresh graduates are welcome.
• Proficient in Excel / Google Sheets.
• Strong attention to detail, organization, communication, and coordination skills.
• Able to manage multiple tasks, priorities, targets, and deadlines.
• B2B/corporate sales experience and CRM knowledge are a plus.
• Good English communication skills are a plus.
• Experience in furniture, interior, retail, hospitality, property, construction, or procurement is a plus.