B2B Sales Support - Appointment Setter

We’re looking for an Appointment Setter to join our team and support a B2B sales operation focused on helping customers find solutions for their moving and utility needs.

This role is ideal for someone with a strong commercial mindset, excellent communication skills, and experience engaging with customers and qualifying opportunities.

🎯 Requirements

* Previous experience in sales, appointment setting, lead generation, customer service, or a related commercial role.

* B2B sales experience is a plus.

* Strong verbal and written communication skills.

* Comfortable speaking with customers and handling different types of conversations.

* Ability to identify customer needs and qualify opportunities.

* Comfortable working with KPIs, targets, and performance metrics.

* Strong follow-up and organizational skills.

* Customer-focused and results-oriented mindset.

* Ability to work independently while collaborating with a sales team.

* Previous experience working with CRM or customer management systems is a plus.

📌 Key Responsibilities

* Contact and engage potential customers through assigned leads and referrals.

* Identify customer needs and determine the appropriate solution or next step.

* Qualify opportunities and schedule appointments for the sales team.

* Follow up consistently with prospects and maintain accurate customer information.

* Build rapport and provide a positive customer experience throughout the interaction.

* Work toward individual and team sales/activity goals.

* Document interactions and follow-ups accurately in the appropriate systems.

* Identify opportunities to improve conversion and appointment-setting results.

💼 What We’re Looking For

We’re looking for someone who can combine customer experience + sales skills: someone who knows how to build rapport, ask the right questions, identify an opportunity, and move the conversation toward a scheduled appointment.