B2B Telesales Representative

We are looking for a motivated and results-driven Telesales Representative to manage and support our B2B accounts in the pharmaceutical industry. This role focuses on engaging distributors and healthcare professionals through outbound calls to promote products, provide accurate information, build strong customer relationships, and achieve sales targets. The ideal candidate is proactive, persuasive, and delivers excellent service in a fast-paced environment.

Key Responsibilities:

Conduct outbound calls to distributors, doctors, and healthcare professionals to introduce, promote, and sell pharmaceutical products.

Build and maintain strong professional relationships to ensure trust, loyalty, and long-term engagement.

Present product features, benefits, and usage information clearly, adhering to company and industry standards.

Address customer inquiries, provide accurate product information, and resolve concerns promptly.

Meet and exceed telesales targets, quotas, and KPIs set by the company.

Maintain an updated customer database and ensure accuracy in call logs and records.

Coordinate with Sales and Marketing teams to support campaigns, promotions, and product launches.

Stay informed about industry trends, competitors, and newly released pharmaceutical products to improve sales conversations.

Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field.

At least 1–2 years of telesales, inside sales, or customer service experience; experience in the pharmaceutical or healthcare industry is highly preferred.

Strong communication and persuasive selling skills, with the ability to engage professionally with healthcare professionals.

Proven ability to handle objections, negotiate, and close sales over the phone.

Goal-oriented, self-motivated, and able to work independently as well as collaboratively in a team.

Excellent organizational skills with high attention to detail in managing client records.

Tech-savvy, proficient in CRM systems, MS Office applications, and virtual communication tools.

Why Join Us?

HMO coverage with two (2) dependents upon regularization

Paid training programs for career development

Quarterly sales incentives

Opportunities for paid overseas vacations

20 days paid leave benefits upon regularization

Annual performance-based merit increase

Regular employee engagement activities