B2C Appointment Setter

Location: Sheffield City Centre
Pay: £12.71 per hour
Working pattern: Office-based
Hours: Full flexibility required Monday to Friday, between 8:00am and 8:00pm

We are looking for confident and motivated individuals to join our team as B2C Appointment Setters, speaking with customers in the UK market.

In this role, you will speak with customers over the telephone, introduce the services available and arrange suitable appointments. You will need excellent communication skills, a professional telephone manner and the confidence to engage with a wide range of people.

Key responsibilities

• Making outbound calls
• Discussing the services available and identifying customer needs
• Booking suitable appointments
• Accurately recording customer information
• Working towards individual and team targets
• Delivering a professional and positive customer experience
• Following all relevant company procedures and compliance requirements

What we’re looking for

• Fluency in English
• A confident and engaging telephone manner
• Strong communication and listening skills
• A motivated and target-driven approach
• Good attention to detail
• Full flexibility to work Monday to Friday between 8:00am and 8:00pm
• Previous telephone-based sales or appointment-setting experience would be advantageous

This is a fully office-based position at our Sheffield city-centre office.

If you are confident speaking with customers and motivated by achieving results, we would love to hear from you.