B2C Executive

Role & responsibilities

• Handle walk-in customers and understand their furniture requirements.
• Explain and demonstrate Featherlite products, features, pricing, and benefits.
• Generate sales through showroom walk-ins, leads, calls, and follow-ups.
• Achieve monthly and quarterly sales targets.
• Prepare quotations and coordinate with customers until order closure.
• Follow up with prospective customers and convert leads into sales.
• Maintain good customer relationships and provide post-sales support.
• Coordinate with design, operations, and delivery teams for smooth order execution.
• Maintain customer and sales records using Excel/CRM.
• Understand customer preferences, budget, and space requirements and recommend suitable products.

Required Skills

• Strong communication and convincing skills.
• Customer handling and relationship management.
• Good negotiation and follow-up skills.
• Target-oriented and proactive approach.
• Basic knowledge of MS Excel and CRM.
• Interest in furniture, interiors, home dcor, or retail sales is an advantage.