B2C Operation Staff

Responsibilities

#BeOneofOurFaces!Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.

• Monitor and ensure the fulfillment of B2C orders across all sales channels.
• Monitor and ensure sufficient B2C inventory levels to meet customer demand.
• Manage product return processes from customers and coordinate the necessary follow-up actions.
• Perform invoice reconciliation to ensure accuracy and consistency between invoices and transaction records.

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Management, or a related field.
• Experience in B2C Operations, Supply Chain, Warehouse Operations, Logistics, or E-commerce Operations; experience in the beauty, FMCG, or retail industry is preferred.
• Good understanding of order fulfillment, inventory management, warehouse operations, and distribution processes.
• Proficient in Microsoft Excel and familiar with inventory management systems or ERP platforms.
• Strong analytical, coordination, communication, and problem-solving skills.
• Detail-oriented, well-organized, and able to work under tight deadlines while meeting operational targets.

About FACETOLOGY

Facetology is a local startup dedicated to advancing Indonesia’s beauty and personal care industry. Our mission is to inspire individuals to embrace their natural beauty and strengthen their self-confidence, while continuously developing innovative products that position us at the forefront of the industry. We believe our people are the foundation of this transformation.

At Facetology, creativity, expertise, and passion come together to meet the diverse needs of consumers nationwide. With an unwavering dedication to quality and innovation, we aim to set new standards and shape the future of beauty and personal care in Indonesia.

Innovating beauty, together with Facetology

#BeOneofOurFaces