B2C sales Specialist

Madar is looking for an experienced and results-driven B2C Sales Specialist to join our team and contribute to the growth of our customer base and revenue in the Saudi market.

The ideal candidate will have at least 5 years of B2C sales experience in Saudi Arabia, with a strong understanding of customer acquisition, relationship management, and business development. Experience in e-commerce, logistics, delivery, or technology companies* is highly preferred.

Key Responsibilities

* Identify and acquire new B2C customers through various sales channels.

* Develop and maintain strong relationships with existing and potential customers.

* Generate leads, manage the sales pipeline, and convert prospects into customers.

* Conduct sales calls, meetings, presentations, and negotiations.

* Understand customer needs and recommend suitable Madar solutions.

* Develop and maintain a strong network of potential customers.

* Achieve assigned sales targets and revenue objectives.

* Monitor market trends, customer needs, and competitor activities.

* Follow up with customers throughout the sales cycle to ensure a positive experience.

* Maintain accurate customer and sales information in the CRM system.

* Prepare regular sales reports and provide updates on sales performance.

* Identify opportunities to increase customer acquisition, retention, and revenue.

Requirements

* Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

* *5+ years of sales or business development experience in Saudi Arabia’s last-mile delivery market.

* Proven track record of achieving sales targets and acquiring new customers.

* Strong understanding of the Saudi market and B2C customer behavior.

* Established network of potential customers is highly preferred.

* Experience in *e-commerce, logistics, delivery, or technology companies* is preferred.

* Strong communication, negotiation, and presentation skills.

* Strong customer relationship management skills.

* Self-motivated, results-oriented, and commercially driven.

* Good knowledge of CRM systems and sales pipeline management.

* Excellent command of Arabic and English.