Back office

Overview

Join our dynamic healthcare team as a Back Office Specialist, where you will play a vital role in supporting clinical operations and ensuring seamless patient care delivery. This position offers an engaging environment for motivated individuals eager to contribute to efficient medical workflows, manage vital administrative tasks, and support healthcare professionals across various specialties. Your expertise will help create a smooth, organized, and patient-centered experience in a fast-paced medical setting.

Responsibilities

• Assist with patient intake procedures, including collecting and documenting vital signs, medical history, and current medications.
• Manage electronic health records (EHR/EHR systems) accurately, ensuring all patient information is up-to-date and compliant with privacy standards.
• Support clinical staff by preparing exam rooms, handling medical documentation, and coordinating patient flow within the facility.
• Perform basic phlebotomy and medication administration under supervision when required, adhering to safety protocols.
• Facilitate communication between patients and healthcare providers by scheduling appointments, answering queries, and providing exceptional patient service.
• Maintain detailed medical records, including ICD coding for diagnoses and procedures, ensuring accuracy for billing and reporting purposes.
• Assist with hospital medicine or outpatient procedures, supporting physicians in dermatology, urgent care, or internal medicine settings as needed.

Skills

• Strong knowledge of medical terminology, physiology, anatomy, and pharmacology to support clinical documentation and patient care.
• Experience with EMR/EHR systems and electronic health records management to ensure precise recordkeeping.
• Familiarity with hospital experience or inpatient/outpatient procedures across various specialties such as geriatrics, medical-surgical units, or trauma centers.
• Ability to perform intake assessments, vital signs collection, ICD coding, and basic life support (BLS).
• Excellent patient service skills with a focus on compassionate communication and professionalism.
• Knowledge of medical assisting techniques including medication administration, phlebotomy, and emergency response protocols.
• Prior experience in hospital medicine or emergency medicine environments is highly desirable for this role.

This opportunity is ideal for dedicated healthcare support professionals eager to contribute their skills in a vibrant clinical setting while advancing their careers in medical office management or specialized healthcare fields. All roles are paid positions committed to fostering a supportive environment where your expertise makes a meaningful difference in patient outcomes.

Pay: $10,000.00 - $15,000.00 per hour

Work Location: In person