Back Office Coordinator

Education Operations Executive – Back Office

Location: Udaipur, Rajasthan
Department: Back Office / Student Operations
Reporting To: Senior Operations Head
Employment Type: Full-Time

Job Overview

We are looking for an Education Operations Executive to join our Back Office Operations Department.

The candidate will be responsible for managing and processing student-related documents and operational activities from admission till completion of the course. This includes admission documentation, counselling records, student reporting, examination forms, academic records, results and other course-related processes.

The candidate will work under the guidance of the Senior Operations Head and will be responsible for ensuring that all student files, documents and processes are completed accurately and on time.

Key Responsibilities

• Handle and maintain student admission files and documents from the time of admission until course completion.
• Verify student documents and ensure that all required documents are available and properly maintained.
• Process and maintain records related to admission, counselling, reporting, registration and academic activities.
• Maintain student files and update them regularly as per the course/process requirements.
• Coordinate and process examination forms, exam-related documents, admit cards and other examination formalities.
• Maintain records of exam schedules, student attendance/reporting, examination status and results.
• Process and maintain result-related documents and student academic records.
• Keep track of important deadlines, submissions, renewals and course-related activities.
• Coordinate with the concerned departments for missing documents, pending work and student-related requirements.
• Follow the SOPs and processes defined by the Senior Operations Head.
• Maintain proper physical and digital records of all student documents.
• Ensure that student files are complete, updated and properly arranged at every stage of the course.
• Identify pending documents/processes and follow up to ensure timely completion.
• Prepare reports and status updates for the Senior Operations Head whenever required.
• Handle day-to-day back-office operational work related to students and courses.
• Maintain confidentiality and accuracy of student information and documents.

Candidate Profile

We are looking for someone who:

• Has experience in an educational institute, college, university, coaching institute or similar education-related organization.
• Has prior experience in student operations, admission operations, academic administration or back-office operations.
• Understands the basic working process of an educational institute.
• Has good knowledge of student documentation and academic processes.
• Is comfortable working with large numbers of student files and records.
• Has good attention to detail and follows processes properly.
• Can work with deadlines and ensure timely completion of assigned work.
• Has good communication and coordination skills.
• Is comfortable using MS Excel, MS Word, email and basic computer applications.
• Can maintain both physical and digital records systematically.

Preferred Experience

Preferred: 1–3 years of experience in education operations, student administration, admission department, academic administration or similar roles.

Candidates who have previously worked in a school, college, university, educational institute, admission department or student back-office operations will be preferred.

Reporting Structure

The selected candidate will work under the Senior Operations Head.

The Senior Operations Head will guide and supervise the overall process, while the Executive will be responsible for the day-to-day execution, documentation, follow-ups and timely completion of assigned student operations.

Key Skills

• Education Operations
• Student Documentation
• Admission Process
• Academic Administration
• Student Records Management
• Examination Process
• MS Excel & MS Word
• Data Management
• Documentation & Filing
• Follow-up & Coordination
• Attention to Detail
• Time Management
• Process Compliance

Experience in the education sector will be given preference.

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person