Back-Office Coordinator

Job Responsibilities:

• Translate contracted event details into accurate online information based on briefs received from the Account Executive.
• Review and verify event-related information before sharing or publishing to ensure accuracy and completeness.
• Coordinate and prepare seating maps while ensuring proper planning and avoiding overlaps or conflicts.
• Monitor assigned requests and ensure they are completed and delivered within the required timelines.
• Identify and report technical issues promptly to minimize their impact on daily operations.
• Escalate technical and operational issues to the CTO or relevant stakeholders when required.
• Coordinate with the Account Executive and other relevant teams to ensure smooth flow of event-related information.
• Monitor recurring mistakes and identify opportunities to improve work processes, accuracy, and turnaround time.
• Maintain organized and up-to-date records related to assigned events, requests, and operational activities.
• Follow established procedures and quality standards to ensure consistent and efficient back-office operations.

Job Requirements:

• Bachelor’s degree in any relevant field from a reputable university.
• 0-2 years of experience in back-office operations, coordination, administration, or a related role.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to coordinate with multiple stakeholders and handle multiple requests simultaneously.
• Good communication and problem-solving skills.
• Ability to work effectively under pressure and meet deadlines.

Work Location: In person