Back Office Coordinator

Position Overview

We are looking for enthusiastic and customer-focused freshers to join our team as Customer Service Coordinators. The role involves assisting customers, coordinating service requests, preparing quotations, bills and invoices, and ensuring smooth communication between customers and the service team. Training will be provided.

Key Responsibilities

· Handle customer calls, emails, and service requests professionally.

· Coordinate with service engineers and schedule service visits.

· Follow up with customers and provide timely updates on service requests.

· Prepare quotations, bills, invoices, and other service-related documents.

· Maintain service records, billing details, and prepare basic reports using MS Excel.

· Coordinate with internal teams to ensure smooth service operations.

· Maintain accurate documentation and follow up on pending quotations and invoices.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Work Location: In person