Back Office Executive (Admin & CRM)

Key Responsibilities

• Handle daily back-office operations and administrative activities.

• Maintain customer records, reports, and databases.

• Manage CRM software, customer leads, and follow-up records.

• Handle inbound and outbound customer calls professionally.

• Coordinate with customers, sales teams, and internal departments.

• Manage documentation, data entry, and daily MIS reports.

• Ensure timely customer follow-ups and query resolution.

• Maintain professional communication with customers.

Required Skills & Qualifications

• Graduate in any discipline.

• 1–3 years of experience in back-office operations, administration, or customer coordination preferred.

• Good working knowledge of CRM software.

• Proficiency in MS Excel, Google Sheets, and MS Office.

• Excellent communication and customer-handling skills.

• Confidence in customer calling and follow-ups.

• Professional attitude, good personality, and presentation skills.

• Strong organizational, multitasking, and coordination abilities.

• Good command of Hindi and English.

Preferred Candidate

A proactive, responsible, and presentable professional capable of independently managing back-office operations, administrative responsibilities, CRM updates, and customer communication.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person