Back Office Executive – Blended Process (Chat & Voice)

Key Responsibilities

• Handle customer queries via chat and voice.
• Resolve customer issues and update records.
• Follow process and quality guidelines.
• Meet productivity and customer satisfaction targets.

Candidate Requirements

• Graduate/Undergraduate with minimum 1 year of experience.
• Good English communication and typing skills.
• Comfortable with 90% chat / 10% voice and rotational shifts.
• Travel, airline, hotel, or OTA experience preferred.

Perks & Benefits

• Working Days: 5 days a week
• Shifts: Rotational shifts and week-offs
• Transport: Both-side cab facility

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Paid sick time
• Provident Fund

Work Location: In person