Back Office Executive

JOB DESCRIPTION:(TIC PRIVATE LIMITED)

Job Title: Network Based Office Work

Department:Team leader

Team incharge

Team Supervisor

Customer Service

Reports to :Ragavi V (TL)

Location: Guindy, Chennai

Employment Type:Full Time /Part Time

Salary:20,000 To 25000 for Freshers

Requirements:

10th Pass (SSLC)

12th Pass (HSC)

Diploma (Any specialization / stream)

Any Degree

Experience: Freshers are welcome! (0–1 year of basic work experience is a plus, but not required).

Key Responsibilities:

1)Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.

2)Follow up with internal team leads to ensure customer requests are resolved within SLA guidelines.

3)Assist in generating weekly operational reports and tracking customer feedback metrics

Key Skills:

Basic computer knowledge (MS Office, web browser navigation, or basic typing).

Good communication skills in Tamil (ability to read/write basic English is an advantage).

Strong punctuality, willingness to learn, and teamwork attitude.

Attention to detail for simple records and data verification.

Work Hours and Benefits:

Hours:Monday to Friday (9:00 am to 4:30pm)

Benefits:Comprehensive onboarding and step-by-step role training.

Clear promotion opportunities to Senior Associate / Team Lead based on performance.

Performance bonuses and attendance incentives.

Room and Food AVAILABLE For Others Candidates

Within Chennai Travel pass AVAILABLE

Contact number:8124667230

Work Location: In person