Back Office Executive

About Zonov.ai

Zonov.ai is an AI-powered healthcare operations company building intelligent solutions for hospitals, multi-specialty clinics, and enterprise healthcare networks. Our platform combines Voice AI, intelligent workflow automation, real-time healthcare analytics, AI-assisted operational monitoring, and revenue-leakage detection to transform complex healthcare operations into connected, efficient digital workflows.

From clinical documentation and patient workflows to discharge summaries, coding support, claims processing, and operational intelligence, Zonov.ai helps healthcare organizations reduce administrative burden, improve efficiency, strengthen compliance readiness, and enable care teams to focus more on patients rather than paperwork.

With a global presence across the United States and India, Zonov.ai is building scalable healthcare AI infrastructure for the next generation of connected, intelligent, and automated healthcare.

Website: https://zonov.ai/
LinkedIn: https://www.linkedin.com/company/zonov-ai/

About the Role

We are looking for a responsible, organized, and detail-oriented Back Office Executive to support Zonov.ai’s day-to-day business operations.

The role involves handling data, maintaining records, preparing reports, updating internal systems, coordinating with different teams, and ensuring that operational tasks are completed accurately and on time.

The candidate will be responsible for data entry, documentation, Excel-based work, CRM updates, report preparation, follow-ups, and administrative support to ensure smooth business operations.

Key Responsibilities

• Handle day-to-day back office and administrative activities.
• Perform accurate data entry and maintain company records and databases.
• Update and maintain Excel sheets, reports, trackers, and internal documents.
• Maintain and organize client, lead, employee, and business-related information.
• Update CRM and internal systems with accurate and timely information.
• Prepare daily, weekly, and monthly reports as required.
• Coordinate with internal teams to collect and update required information.
• Track pending tasks, follow-ups, documents, and operational activities.
• Verify data and documents for accuracy and completeness.
• Support the sales and business development team with data, reports, and documentation.
• Maintain proper digital filing and documentation of important records.
• Assist in preparing presentations, reports, spreadsheets, and other business documents.
• Follow up with internal teams for pending information or tasks when required.
• Conduct basic online research and collect relevant business information.
• Ensure all assigned tasks are completed within the given timelines.
• Maintain confidentiality of company and client information.
• Support other operational and administrative activities as assigned by the management.

Requirements

• Bachelor’s degree in any relevant field.
• Good communication skills with basic to good proficiency in English.
• Good working knowledge of MS Excel, Word, Google Sheets, and other office tools.
• Comfortable working with data, spreadsheets, and documentation.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle repetitive tasks with consistency and accuracy.
• Basic understanding of CRM or willingness to learn CRM tools.
• Good coordination and follow-up skills.
• Responsible, disciplined, and self-motivated.
• Ability to work independently as well as with a team.
• Comfortable working in a fast-paced startup environment.
• Freshers can apply.

Key Skills

• Back Office Operations
• Data Entry
• MS Excel
• Google Sheets
• Documentation
• Data Management
• Report Preparation
• CRM Management
• Record Keeping
• Internet Research
• Email Communication
• Follow-up & Coordination
• Attention to Detail
• Time Management
• Administrative Support

What We Offer

• Opportunity to work with an emerging AI-driven healthcare company.
• Exposure to healthcare technology, AI solutions, and startup operations.
• Opportunity to work closely with different internal teams.
• Learning and growth opportunities in a fast-paced startup environment.
• Hands-on experience in business operations, data management, and technology-driven workflows.
• Opportunity to contribute directly to the smooth functioning and growth of Zonov.ai.

Pay: ₹96,000.00 - ₹120,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person