Back Office Executive

Order Processing & Dispatch Executive

Location: AJI GIDC, Rajkot, Gujarat

Experience: 1–2 Years

Timings: 9 to 7 PM

Week-off- Wednesday

Job Description

We are looking for a Back Office Executive to handle retail order processing, dispatch coordination, courier handover, and daily order-related data management.

Key Responsibilities

• Receive and process retail orders received through internal groups/channels.
• Forward accurate order details to the dispatch/packing team.
• Coordinate with the dispatch team to ensure orders are packed correctly and ready for pickup.
• Print customer address/shipping labels and paste them on the respective packages.
• Coordinate with courier partners for order pickup.
• Maintain daily dispatch records and item-wise quantities in Excel.
• Update order status, dispatched quantities, and other relevant details accurately.
• Coordinate with the concerned teams in case of any order discrepancy or missing information.
• Ensure proper and timely documentation of all dispatched orders.

Requirements

• 1–2 years of experience in order processing, dispatch, back-office operations, data entry, or e-commerce operations.
• Good working knowledge of MS Excel.
• Good computer and data-entry skills.
• Strong attention to detail and accuracy.
• Good coordination and communication skills.
• Ability to manage multiple orders and maintain records systematically.
• Prior experience with Amazon/e-commerce orders will be an added advantage.

Preferred Candidate

Someone who is comfortable with desk-based computer work, Excel, order processing, and coordinating with dispatch and courier teams.

Pay: ₹10,000.00 - ₹16,000.00 per month

Work Location: In person