Back Office Executive

Operations Executive – Jewellery Movement & Coordination

Sant Ram's | Chandigarh (Sector 17) | Full-time, on-site

₹25,000 – ₹30,000 per month

About us

Sant Ram's is a 65-year-old fine jewellery house in Chandigarh, alongside Jazaa, our lab-grown diamond brand. We are building a modern operations backbone behind a heritage business, and this role sits at the centre of it.

The role

Every piece we sell moves through several hands — design, manufacturing, quality check, showroom, and back. Your job is to make sure that movement is tracked, timely, and accounted for. You are the person who always knows where a piece is, what stage it's at, and what's holding it up.

What you'll do

• Log and track the movement of jewellery between departments (design, workshop, QC, showroom, vault) with complete documentation at each handover
• Maintain accurate records in our ERP and reconcile physical stock against system entries
• Coordinate daily with department heads to keep orders and repairs moving on schedule
• Flag delays, discrepancies, or missing paperwork immediately — before they become problems
• Prepare simple daily/weekly status reports for management
• Support other departments (sales, accounts, marketing) with back-office tasks as needed

What we're looking for

• 1–3 years in operations, back office, inventory, or logistics coordination (retail or manufacturing preferred; jewellery a plus but not required)
• Comfortable with Excel/Google Sheets; ERP experience is an advantage
• Meticulous about records — you don't leave gaps, and you don't sign off on what you haven't checked
• Reliable, punctual, and able to work with senior craftsmen and management alike
• Good written and spoken Hindi and English

What you get

• A stable, growing 65-year-old business with a clear path into supervisory operations roles
• Direct exposure to how a fine jewellery house actually runs, end to end
• 6-day week, fixed hours, statutory benefits