Back Office Executive

Job Description Back Office Executive Company: International Gemological Institute (IGI)

Position: Back Office Executive

Department: Operations / Back Office

Location: Mumbai

Employment Type: Ful-time

Job Summary The Back Office Executive will be responsible for supporting day-to-day operational and administrative activities, maintaining accurate records, coordinating with internal teams, and ensuring timely processing of documents and data. The role requires good attention to detail, computer proficiency, and the ability to work efficiently in a process-driven environment.

Key Responsibilities

• Perform data entry and maintain accurate records in internal systems.
• Prepare, verify, and process documents, reports, and certificates as required.
• Coordinate with different departments to ensure smooth workflow and timely completion of tasks.
• Handle emails, internal communications, and routine administrative queries.
• Maintain and organize physical and digital records.
• Check data and documents for accuracy and completeness.
• Track pending work and follow up with relevant teams.
• Assist in preparing daily, weekly, and monthly operational reports.
• Follow company policies, quality standards, and confidentiality requirements.
• Support the operations team with other back-office activities as assigned.

Required Skills Qualifications

• Graduate in any discipline; relevant experience will be an advantage.
• 03 years of experience in back-office, operations, data entry, or administrative work.
• Good working knowledge of MS Excel, MS Word, and email communication .
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable working with data and computer-based systems.
• Candidates with experience in the gem jewellery industry will be preferred.

Key Competencies

• Accuracy and attention to detail
• Time management
• Teamwork and coordination
• Problem-solving ability
• Computer proficiency
• Confidentiality and professionalism

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