Back Office Executive

Role & responsibilities

• Managed sales support activities including quotations, sales orders, invoicing, customer enquiries, and order processing for electrical products.
• Coordinated with customers, sales team, dealers, warehouse, logistics, and accounts to ensure smooth order execution, timely delivery, and payment follow-ups.
• Supported business growth through customer follow-ups, lead generation, product promotion, sales reporting, and maintaining strong customer relationships.

Preferred candidate profile

• Graduate with 13 years of experience in sales support, back office, or sales coordination, preferably in the electrical products industry.
• Good knowledge of MS Excel, MS Office, quotation preparation, order processing, invoicing, and sales documentation.
• Strong communication, customer handling, follow-up, coordination, and organizational skills.
• Candidates with experience in electrical products, dealers/distributors, B2B sales, or technical product sales will be preferred.
• Should be proactive, target-oriented, detail-oriented, and comfortable coordinating with customers and internal teams.