Back office executive

A back office executive is definitely the shoulder that the entire office rests upon. Being the go-to person for all administrative support within an organization, a back office executive carries the company forward toward long-term success, by making day-to-day operations seamless.

Objectives of this role

• Provide constant administrative and managerial support to the employees within the scope of the back office executive role
• Process customer orders through backend executive work in a time-efficient and accurate manner
• Bridge the gap between the management and the front-office executives
• Assist in day-to-day operations to make the workflow smooth and seamless
• Support and assist the sales teams

Responsibilities

• Coordinate and monitor all day-to-day activities in the office
• Record all the office data and maintain the databases and documentation of the same
• Deal with customer complaints and bring them to the attention of the stakeholders if required
• Manage office equipment and supplies
• Work on activities such as performing market research and processing this research data as a backend executive
• Schedule appointments, organise staff meetings and update calendars based on the same
• Assist with inventory control and keep track of the stockpile and supplies

Required skills and qualifications

• Proficiency in MS Office suite, which includes Word, Excel and PowerPoint
• Solid organisational skills, with the ability to multi-task and work under tight deadlines
• Prior experience working as a back office executive, or any backend executive job
• Understanding of administrative processes, and customer service

Preferred skills and qualifications

• Bachelor’s degree in business administration or any related field
• Knowledge of data entry
• Strong communication and interpersonal skills

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person