Back Office Executive

Job Description Overview

• Role Title: Back Office Executive / Operations Executive (Commercial Vehicles)
• Industry: Automobile / Commercial Vehicles (Tata Motors Dealership or Authorized Service Centre)
• Primary Objective: Ensure smooth administrative, data, and coordination workflows between the sales/service field teams, customers, and company systems. [1, 2, 3]

Key Responsibilities

• Data Management: Maintain and update daily records of commercial vehicle sales, inquiries, and service job cards using the Dealer Management System (DMS). [1]
• Documentation & Billing: Process vehicle booking files, prepare invoices, handle finance/loan paperwork coordination, and manage RTO documentation. [1]
• Customer & Vendor Coordination: Answer customer queries regarding vehicle delivery status, service timelines, or spare parts availability. [1, 2]
• Reporting: Generate daily, weekly, and monthly MIS reports on sales performance, inventory, or workshop efficiency for management review.
• Support Functions: Assist the sales and service teams with billing queries, warranty claim paper filing, and general office administration. [1, 2]

Key Requirements & Skills

• Qualification: Graduate (Bachelor’s degree in Commerce, Business Administration, or a related field).
• Experience: 0 to 3 years of experience in a back-office, data entry, or administrative role, preferably within the automobile or manufacturing sector.
• Software Skills: Proficiency in MS Excel, MS Word, and familiarity with ERP or Dealer Management Systems (DMS).
• Communication: Good written and verbal Good written and verbal communication skills in local languages and English. [1, 2]

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person