Back Office Executive

DESIGNATION: Sales Coordinator EXPERIENCE: 1 Year IN-HAND MONTHLY: ₹20,000 – ₹25,000 per month

WORK DESCRIPTION

• Attending customer inquiries, generating quotations, sales orders, delivery instructions and purchase orders, and resolving customer queries.
• Assisting the Business Development Team — checking the client database and maintaining confidentiality.
• Preparing various MIS reports, analysing reports, and highlighting important changes or updates in sales or team development to the Management.
• Coordinating with vendors to obtain accurate rates of products for the organisation.
• Sharing purchase rates with the Business Team.
• Offering competitive and accurate quotations to customers.
• Following up with clients and vendors for purchase orders and delivery status.
• Following up with the logistics team for dispatching material to site on time.
• Sending reminder letters to clients for recovery of payments.
• Following up with customers for recovery of payments.
• Ensuring client ledgers are received from Business Executives and analysing those ledgers.
• Reporting daily delivery status to the Business Team.
• Handling disputes related to short payment, late payment, rate difference, etc.
• Submitting an internal memo in case of genuine payment deductions.
• Assessment will be done by the Business Executive and Business Head on completion of every quarter.

KEY RESULT AREAS

• Preparing and submitting MIS reports.
• Maintenance of database and confidentiality.
• Preparing accurate quotations and sales orders.
• Customer service.
• Sending reminders for outstanding payments and recovering money.

QUALIFICATION REQUIRED

• B.Com or any graduate.
• Excellent knowledge of Excel, MS Office and Tally.
• Strong oral and written communication skills in English.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person