Back Office Executive

Key Responsibilities

• Handle daily back-office operations and administrative activities.
• Maintain and update customer records, reports and databases.
• Manage CRM software, customer leads and follow-up records.
• Handle inbound and outbound customer calls professionally.
• Coordinate with customers, sales teams and internal departments.
• Maintain proper documentation, data entry and daily MIS reports.
• Ensure timely customer follow-ups and effective query resolution.
• Represent the company professionally during customer interactions.

Required Skills & Qualifications

• Graduate in any discipline.
• 1–3 years of experience in back-office operations, administration or customer coordination preferred.
• Good working knowledge of CRM software.
• Proficiency in MS Excel, Google Sheets and MS Office.
• Excellent communication and customer-handling skills.
• Confident in customer calling and follow-ups.
• Good personality, professional attitude and presentation skills.
• Strong organizational, multitasking and coordination abilities.
• Good command of Hindi and English.

Note:- Don't apply who has experience in other profiles. Only back office profile candidates can apply.

Pay: ₹20,000.00 - ₹22,000.00 per month

Application Question(s):

• Do you have experience in customer handling?
• Do you have efficiency in doing multiple task?
• Do you have experience in handling CRM software?

Work Location: In person