Back-Office Executive – Travel Process

Back-Office Executive – Travel Process

Location: Gurugram (GGN)
Work Mode: Work From Office
Salary: Up to ₹30,000 CTC per month
Experience: Minimum 6 months
Industry: Travel / Travel Services

Job Summary

We are looking for a Back-Office Executive with relevant experience in the travel industry and strong customer service skills. The ideal candidate should be comfortable handling travel-related processes, coordinating with internal teams, and ensuring timely and accurate resolution of customer requirements.

Key Responsibilities

• Handle day-to-day back-office operations for the travel process.
• Manage travel-related requests and customer service activities.
• Coordinate with internal teams and relevant stakeholders to resolve queries.
• Maintain accurate records and update process-related information.
• Follow company policies, quality standards, and process guidelines.
• Ensure timely completion of assigned tasks and meet operational requirements.
• Provide professional and effective customer service when required.

Requirements

• Minimum 6 months of relevant work experience.
• Travel industry/process experience is required.
• Prior customer service experience is required.
• Good communication and interpersonal skills.
• Basic computer knowledge and ability to work with operational systems.
• Good attention to detail and ability to manage multiple tasks.
• Candidates who can join at short notice will be preferred.

Work Details

• Work Location: Gurugram (GGN)
• Work Arrangement: Work From Office
• Compensation: Up to ₹30,000 CTC per month
• Transportation: Two-way cab facility available within the applicable cab service zone, as per company policy.

Selection Process

• HR Discussion
• Operations (OPS) Round
• Client Review

How to Apply

Interested candidates with relevant travel and customer service experience can apply for this position. Please ensure your resume highlights your relevant travel-process and customer-service experience.
Email - [email protected]
Contact - 7547072426

Pay: ₹28,000.00 - ₹30,000.00 per month

Work Location: In person