Back Office Operations Executive

Roles and Responsibilities

• Manage back office operations, ensuring efficient processing of insurance claims, policies, and other administrative tasks.
• Prepare MIS reports using advanced excel skills to track key performance indicators (KPIs) and identify areas for improvement.
• Develop and maintain accurate records of client interactions, transactions, and correspondence through effective documentation practices.
• Collaborate with cross-functional teams to resolve issues related to policy servicing, billing, or customer queries.
• Ensure compliance with regulatory requirements by maintaining up-to-date knowledge of industry regulations.

Desired Candidate Profile

• 1-5 years of experience in back office operations or a similar field.
• Advanced Excel skills for report preparation and analysis.
• Strong understanding of insurance operations, including claim processing and policy management.
• Excellent communication skills for effective collaboration with internal stakeholders.
• Ability to work independently with minimal supervision.