Back Office Operations Executive cum Admin

Company: 9Blot Creations
Job Location: Bengaluru
Job Type: Full-Time
Department: Operations & Client Coordination

About the Role

We are looking for a Office Operations Executive who is well-organized, confident in communication, and capable of managing daily office operations, client coordination, vendor follow-ups, and IndiaMART enquiries.

The ideal candidate should be proactive, good at handling Excel sheets, and comfortable managing multiple tasks in a fast-paced business environment.

Key Responsibilities

1. Client & Vendor Management

• Handle client enquiries and coordinate with customers.
• Follow up with vendors regarding pricing, orders, production, and delivery.
• Maintain good relationships with clients and suppliers.
• Coordinate with internal teams to ensure timely order completion.

2. IndiaMART Enquiry Management

• Handle daily IndiaMART enquiries.
• Call potential clients and understand their requirements.
• Follow up with leads and maintain enquiry records.
• Update lead status and maintain an Excel sheet of all client interactions.
• Convert enquiries into potential business opportunities through consistent follow-ups.

3. Daily Office Operations

• Manage day-to-day office operational activities.
• Coordinate orders, quotations, dispatches, and deliveries.
• Maintain proper documentation and records.
• Support management with daily operational tasks.
• Ensure assigned work is completed within deadlines.

4. Excel & Documentation

• Maintain Excel sheets for client enquiries, vendor details, orders, and follow-ups.
• Prepare daily and weekly reports.
• Update payment, order, and delivery status.
• Organize office documents and maintain accurate records.

5. Team Coordination

• Coordinate with graphic designers, vendors, and other team members.
• Communicate task updates to management.
• Follow up on pending work and ensure timely completion.
• Take initiative in resolving day-to-day operational challenges.

Required Skills & Qualifications

• Good verbal and written communication skills.
• Strong knowledge of MS Excel and data management.
• Good client handling and negotiation skills.
• Ability to manage IndiaMART enquiries and follow-ups.
• Good organizational and time-management skills.
• Proactive attitude and willingness to learn.
• Ability to multitask and work independently.
• Basic knowledge of email communication and office software.

Preferred Experience

• 1–3 years of experience in office administration, customer support, sales coordination, or operations.
• Experience in handling IndiaMART enquiries or B2B client coordination will be an advantage.
• Freshers with excellent communication and Excel skills may also be considered.

Key Performance Expectations

• Timely follow-up on IndiaMART leads.
• Maintaining accurate client and vendor records.
• Effective communication with customers and suppliers.
• Timely completion of operational tasks.
• Taking initiative and maintaining professionalism during office hours.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person