Back Office Sales Executive

Position: Back office sales executive

About Us

Ekana, Bengaluru-based Integrated Event management, Corporate Supplies and Gifting, and creative solutions expert with a decade of experience. With “Innovation” as a mantra, we are continuously serving Fortune 500 companies.

Responsibilities:

Client Engagement:

• Collaborate with clients to understand their gifting needs and preferences.
• Provide expert advice on suitable gift selections aligned with client objectives.

Product Sourcing and Selection:

• Research and identify innovative and high-quality gift options within budget constraints.
• Develop relationships with vendors and negotiate favourable terms.

Customization and Personalization:

• Coordinate with suppliers to ensure the customisation and personalisation of gifts according to client branding guidelines.
• Oversee the creation of bespoke gift packages tailored to individual client requirements.

Order Management:

• Efficiently manage the entire gifting process, from order placement to delivery.
• Monitor and track multiple orders simultaneously, ensuring timely and accurate fulfilment.

Quality Assurance:

• Conduct quality checks on all gift items to ensure they meet the highest standards.
• Address and resolve any issues related to product quality or delivery discrepancies.

Vendor Relationship Management:

• Cultivate and maintain strong relationships with gift suppliers and vendors.
• Evaluate vendor performance and negotiate terms to ensure competitive pricing.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, or client relations.
• Strong negotiation and communication skills.
• Creative thinking and an eye for detail.
• Excellent organisational and multitasking abilities.
• Proficient in Microsoft Office Suite.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person