Back Office Support (Conservation Unit - Operations)

Conservation Unit Analyst

Role Overview:

We are looking for a Conservation Unit Analyst to handle day-to-day operations focused on managing due lists, grace periods, failed payments, and customer follow-up workflows to keep insurance policies active.

Key Responsibilities

• Prepare worklists and coordinate or perform outreach for policyholders and partners.
• Follow up with agents and branches regarding pending payments and policy renewals.
• Update tracking systems, log contact outcomes, and ensure accurate record-keeping.
• Maintain high process discipline and deliver reliable client-servicing support.

Qualifications & Competencies

• Strong skills in Excel and report handling.
• Excellent communication and client-servicing skills.
• High level of process discipline and attention to detail.

Outputs Owned

• Action logs and reminder completion trackers.
• Unpaid case tracking reports.

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you a 4-year college course graduate?
• When is your earliest availability to start employment?
• What is your expected monthly salary?

Education:

• Bachelor's (Preferred)

Experience:

• Operations Staff /Back Office Support: 1 year (Preferred)

Work Location: In person