Back Office Support - Sales Operations | Ortigas - Night Shift

BACK OFFICE SUPPORT - SALES OPERATIONS

Ortigas, Pasig City

Night Shift | Onsite | Full-Time

If you’re good at managing data, systems, deadlines, and detailed processes, this back-office role gives you the chance to put those skills to work at scale. As a Back Office Support Specialist, you will process sales-related requests, maintain customer and asset information, monitor work queues, and support accurate completion of high-volume operational tasks.

ABOUT ACQUIRE INTELLIGENCE

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

A SNAPSHOT OF YOUR ROLE

You will provide back-office operational support across transaction, data, documentation, inventory, and sales-related workflows. The role is highly system-driven and suited to someone who can handle repetitive, high-volume work without sacrificing accuracy or turnaround time.

WHAT YOU’LL DO

Process Back-Office Requests

• Complete assigned sales and transaction-support requests across multiple systems.
• Process customer, inventory, asset, and sales information according to documented procedures.
• Review information for accuracy and completeness before moving requests forward.
• Manage recurring and high-volume tasks based on operational priorities.

Maintain Data & Records

• Create, update, and maintain customer and transaction records.
• Enter and update inventory and asset information.
• Process changes to listings, records, pricing, or related operational information.
• Maintain consistent data across multiple platforms.
• Identify missing or conflicting information before completing assigned work.

Manage Documents & CRM Records

• Maintain contract and supporting documentation.
• Update Salesforce and related systems with required information.
• Follow established procedures when creating or changing records.
• Maintain organized documentation for future reference and downstream processing.

Monitor Work Queues

• Review task queues, email requests, and assigned work throughout the shift.
• Prioritize tasks according to urgency, deadlines, and business requirements.
• Track the progress of assigned activities through completion.
• Provide status updates or completion notifications to relevant teams.
• Maintain productivity while managing changing work volumes.

Support Operations Teams

• Assist with inventory, pricing, listing, and other sales-support processes.
• Provide overflow assistance during peak periods.
• Coordinate with other internal teams when a task requires cross-functional support.
• Support operational projects and ad hoc requests.
• Participate in training, workflow changes, and process-improvement activities.

A BIT ABOUT YOU

• At least 2 years of experience in back-office support, data entry, administrative operations, customer service, accounting support, sales support, order processing, or a similar role.
• Experience entering and maintaining detailed information in business systems.
• Working knowledge of Excel, including formulas and VLOOKUP.
• Ability to work across multiple systems or screens simultaneously.
• Experience following documented SOPs or processing instructions.
• Ability to manage repetitive, high-volume work while maintaining accuracy.
• Ability to organize multiple requests with different deadlines and priorities.
• Working knowledge of Outlook, Microsoft Teams, and SharePoint.
• Willingness to work onsite in Ortigas during the night shift.

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

Here’s what’s waiting for you:

1. HMO coverage for you and your family
2. Epic Yearly Kick-Off Parties with major giveaways
3. Recognition through our Value Awards — we celebrate your wins
4. Real career growth with opportunities for internal promotions
5. Meaningful work with talented and supportive teams

Your future matters:

1. 900+ internal promotions every year
2. Access to 2,700+ leadership training courses

Extra rewards along the way:

1. 14th Month Pay after 5 years of continuous service
2. Employee Referral Program — earn up to ₱42,000 per successful hire

Enjoy work-life balance:

1. 24 Paid Time-Off Credits annually, with leave credits convertible to cash
2. Paid Birthday Leave — celebrate your day your way

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions
• Entrepreneurial Energy: Think like an owner. Solve like a founder
• Fast with Intent: We move fast and deliver real results
• Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for? Come for a career, stay for the fun!