Backend Coordinator

ob Description: Backend Sales & Operations Coordinator

Brands: ILLUMT & Brightdistrict
Location: Vasai East
Employment: Full-time, office-based
Experience: 23 years in sales coordination, procurement or back-office operations
Qualification: Graduate; B.Com preferred

About Us

Brightdistrict and ILLUMT provide architectural lighting products and customised lighting solutions for residential, commercial, hospitality and outdoor projects.

Role Overview

We are looking for an organised, proactive coordinator to manage quotations, proforma invoices, order follow-ups, material procurement, dispatch coordination and payment follow-ups. The role also includes generating and qualifying new business leads.

Key Responsibilities

1. Quotations & Sales Support

• Prepare accurate quotations based on approved product specifications, pricing and commercial terms.
• Coordinate with the technical team to confirm product selection, quantities and delivery timelines.
• Follow up on quotations, record customer feedback and track pending enquiries.
• Maintain quotation revisions and customer correspondence.

2. Proforma Invoices & Order Follow-ups

• Prepare and share proforma invoices (PIs).
• Follow up for purchase orders, advance payments and order confirmations.
• Verify order details, including product codes, finishes, quantities, billing details and delivery addresses.
• Coordinate with production and procurement teams to track orders and update customers.

3. Material Procurement

• Obtain vendor quotations and compare prices, availability and delivery terms.
• Prepare purchase orders for approval and follow up with suppliers.
• Coordinate material requirements with production and stores.
• Track shortages, delayed supplies, replacements and vendor documentation.

4. Dispatch Coordination

• Coordinate packing, dispatch readiness and transport arrangements.
• Work with accounts to ensure invoices, delivery challans and applicable dispatch documents are ready.
• Share tracking details with customers and confirm delivery.
• Maintain dispatch records and follow up on shortages or delivery issues.

5. Payment Follow-ups

• Track advances, outstanding balances and payment due dates with accounts.
• Send payment reminders and follow up professionally with customers.
• Record payment commitments and escalate overdue accounts to management.
• Coordinate payment confirmation before order processing or dispatch, as per company terms.

6. New Lead Generation

• Identify prospective architects, interior designers, contractors, builders, hospitality clients and channel partners.
• Generate leads through online research, business directories, social media and enquiry portals.
• Contact prospects through approved calling, email and WhatsApp outreach.
• Qualify enquiries, update the CRM and schedule meetings for the sales team or management.

7. Reporting & Records

• Maintain updated customer, vendor, quotation, procurement and order records.
• Submit daily updates and weekly reports on pending quotations, orders, materials, dispatches, payments and leads.
• Escalate delays promptly and follow through until closure.

Required Skills

• Working knowledge of Tally, MS Excel, Word and email.
• Clear communication in English and Hindi; Marathi is an advantage.
• Strong follow-up, organisation and attention to detail.
• Ability to manage multiple enquiries and deadlines.
• Basic understanding of quotations, PIs, purchase orders and invoicing.
• Experience in lighting, electrical products, building materials or manufacturing is preferred.

Performance Measures

• Accuracy and timely preparation of quotations and PIs.
• Consistent follow-ups and complete CRM records.
• Timely material availability and dispatch coordination.
• Timely payment reminders and escalation of overdue amounts.
• Number and quality of qualified leads and meetings generated.

Compensation

Salary commensurate with experience and capability. Performance incentives, if applicable, will be discussed during the interview.

How to Apply

Share your updated CV with the subject:
Application Backend Sales & Operations Coordinator

Perks and benefits

Annual bonus