Backend Executive (TUI Travel Process)

Job Description – Backend Executive (TUI Travel Process)

Job Title: Backend Executive – Travel Operations
Company/Process: TUI Travel Process
Location: Gurgaon, Haryana
Job Type: Full-Time
Work Mode: Work From Office
Salary: Up to ₹32,000 CTC per month
Experience: Minimum 6 months in the Travel Process
Education: Graduate / Undergraduate
Working Days: 5 days a week with rotational weekly offs
Shift: As per process requirements

Job Overview

We are looking for a detail-oriented Backend Executive to support travel operations for the TUI process. The selected candidate will be responsible for managing booking-related requests, processing cancellations and amendments, maintaining accurate records, and coordinating with relevant partners to ensure smooth day-to-day operations.

Candidates with prior experience in the travel industry and strong English communication skills are encouraged to apply.

Key Responsibilities

• Handle backend travel bookings, cancellations, and reservation amendments.
• Coordinate with travel partners and relevant teams to resolve booking-related issues.
• Update booking details and maintain accurate records in internal systems.
• Review travel requests and ensure timely processing.
• Follow standard operating procedures and quality guidelines.
• Communicate professionally with internal teams and business partners.
• Meet process quality, accuracy, and productivity requirements.

Eligibility Criteria

• Minimum 6 months of experience in the Travel Process is required.
• Graduates and undergraduates are eligible.
• Strong English communication skills with C1-level proficiency are required.
• Basic computer skills and the ability to manage booking-related information accurately.
• Good coordination, problem-solving, and attention-to-detail skills.
• Immediate joiners are preferred.

Salary & Benefits

• Salary up to ₹32,000 CTC per month, based on experience and suitability.
• Free two-way cab facility, subject to company transport policies and route eligibility.
• 5 working days per week.
• Rotational weekly offs.

Interview Process

• HR Interview
• Operations Interview

Application Process

Interested candidates may submit their updated CV or resume using the contact details below. Shortlisted candidates will be contacted regarding the next steps in the selection process.

Email: [email protected]
Contact Number: 7547072426

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person