Backend Support Executive

About Company

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries delivers innovative and bespoke Assurance, Testing, Inspection, and Certification solutions for our customers' operations and supply chains.

Intertek Total Quality Assurance expertise is delivered consistently with precision, pace, and passion, enabling our customers to power ahead safely. Our journey in India started in 1993. We now serve customers across the industry spectrum with more than 2800 employees operating out of 26+ labs and 32 offices spanning the length and breadth of the country.

Role & responsibilities :

• Updating data of Interteks Product Certification reports issued by Interteks global offices.
• Sending mail to customers as directed by our Hong Kong Product Certification Team.
• Coordinate regularly with Hong Kong Certification Team to resolve operational queries and day-to-day activities.
• Sending daily activity report to Hong Kong office and to undersigned.
• Self-study of training material (videos) for new activities (projects) and completing assigned activities independently in time bound manner.

We are Looking for You with

Qualification: Any Graduate with High-speed typing (over 60 wpm).

Experience Requirement: 1-2 years preferably in a customer support role or equivalent.

Behaviours & Aptitude:

• Excellent verbal and written English communication as this position requires daily communication and discussions with our HK office.
• Ability to manage multiple tasks, meet deadlines, and work effectively in a fast-paced environment.

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person