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Backend Support Executive

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Onsite

Backend Support Executive

Firmway Services Pvt Ltd

Backend Support Executive

Skills

Data AnalysisCustomer Support

24 days ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

30 September 2026

What they need


About the Role:

We are looking for a Backend Support Executive who will support our team with client related data management, backend operations, reporting, data updates, and coordination.

The ideal candidate should have a basic understanding of accounting concepts and be comfortable working with data, Excel, reports, and software systems.

Key Responsibilities:

  • Handle day-to-day backend data operations for clients.
  • Upload, update, validate, and maintain client data in internal systems.
  • Prepare and maintain MIS reports, operational reports, and data summaries.
  • Perform basic data analysis and identify discrepancies/errors in client data.
  • Verify data accuracy and ensure timely completion of assigned tasks.
  • Support the Key Account Manager with client-related backend activities and data requirements.
  • Coordinate with internal teams such as Product, Technology, and Implementation to ensure client requirements are met.
  • Follow up on pending information and ensure timely closure of backend activities.
  • Maintain proper documentation and records of client-related activities.
  • Assist in resolving basic client data-related queries and issues.
  • Identify recurring data issues and highlight them to the concerned team.
  • Support other backend and operational activities as required by the business.

Accounting Knowledge Required:

The candidate should have a basic understanding of:

  • Debit & Credit
  • Accounts Payable (AP) and Accounts Receivable (AR)
  • Invoices and payments
  • Ledger and accounting entries
  • Basic financial/accounting terminology

Candidates do not need to be accounting specialists, but should be comfortable understanding accounting-related data.

Required Skills:

  • Good knowledge of MS Excel / Google Sheets
  • Data handling and reporting skills
  • Good attention to detail
  • Basic accounting knowledge
  • Good analytical and problem-solving skills
  • Good written and verbal communication
  • Ability to work with software and learn new systems quickly
  • Good follow-up and coordination skills
  • Ability to manage multiple tasks and meet deadlines

Preferred Candidate Profile:

  • B.Com / M.Com / BBA / equivalent qualification
  • 1–2 years of experience in backend operations, data management, MIS, customer support operations, finance operations, or similar roles
  • Experience working with accounting software, ERP, Fin-tech, SaaS, or B2B platforms will be an advantage.

Pay: ₹18,000.00 - ₹33,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?
  • What is your notice period?
  • What is your current location?
  • Are you willing to travel to Andheri?

Experience:

  • Accounting: 1 year (Required)
  • Accounts payable: 1 year (Required)
  • Accounts receivable: 1 year (Required)

Work Location: In person

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