Backflow Program Coordinator

Applications can be completed online or in person at our Human Resources Office at 500 Third Street NW. Should you have any questions, please feel free to contact the Human Resources Team at 863-291-5650 or [email protected].

Come grow with us in the Water Department, where your ability to take initiative—whether working solo or teaming up with a small crew—makes a real impact every day. You will play a vital role in safeguarding our public water system, all while working in a supportive environment that invests in your professional licensing and growth.

• Job Title: Backflow Program Coordinator
• Category: Full-Time
• Application Closing Date: November 1, 2026, 5:00 p.m.

Salary and Benefits:

• $22.65 Per Hour Minimum
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• 457 Deferred Plan Options
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Essential Job Functions:

Performs duties related to the City’s cross-connection potable water backflow prevention and inspection program. Working closely with the Backflow Technician, performs initial and follow-up on-site inspections of existing and new facilities for ordinance compliance in cross-connection control and backflow prevention requirements. Reads and interprets maps, plans, and drawings to determine the location of backflow devices and meters. Installs, tests, and maintains City-owned backflow assemblies; performs backflow inspections and device preventive maintenance in accordance with an established schedule. Maintains and updates cross-connection control ordinance, backflow test equipment, tools, and backflow software and utility billing platforms. Establishes and maintains records of backflow assembly inventory, assembly test reports, inspections, and cross-connection incidents. Coordinates compliance notification relating to the cross-connection control programs. Collects water samples for analysis; investigates reported or suspected backflow incidents. Keeps apprised of state cross-connection regulations and plumbing code requirements. Interacts with various public agencies and others to perform required work. Educates City employees, City water users, and the public of cross-connection control and backflow prevention. Attends utility coordination meetings and makes recommendations on backflow assemblies for new projects. Installs, tracks, and reads water utility meters for new construction, residential, and commercial applications. Participates in after-hours on-call rotation and answers emergency after-hours callouts as when needed. Operates a City vehicle and uses a variety of utility maintenance equipment and tools to perform work. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required.

Knowledge, Skills & Abilities:

• Knowledge of and the familiarity with the construction, maintenance, and operation of water distribution systems.
• Must possess knowledge of the State of Florida Cross-Connection Control Program; current edition of the Plumbing Code as adopted by the State of Florida; current State approved Backflow assembly testing procedures and equipment used.
• Skill in reading and interpreting maps, plans, and drawings.
• Must be able to communicate effectively both verbally and in writing.
• Must stay current on all relevant information and have the ability to inform City employees and the public regarding City water ordinances and procedures.
• Ability to work with minimal supervision; and prepare and maintain records related to work performed.

Minimum Education & Experience:

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• Five years of experience in backflow testing and repair or closely related field and possession of the Backflow Prevention Assembly Tester Training Certification preferred or obtained within six (6) months of hire date.
• Backflow Prevention Assembly Repair and Maintenance Training and Certification preferred or obtained within twelve (12) months of hire date and Cross Connection Control Program Manager Certification: Inspection, Survey, Ordinance, and Organization Series preferred or obtained within twenty-four (24) months of hire date.
• Must have or obtain a Water Distribution License Class III license within eighteen (18) months of hire date.
• An equivalent combination of training and experience that is determined to be directly related to the foregoing specific requirements may be substituted.

Special Requirements:

• Must possess a valid Florida driver’s license with a good driving record as determined by the City of Winter Haven.
• Required certifications must be maintained throughout employment.

Physical / Environmental Factors:

• Must have the physical ability, strength, and flexibility to perform the essential job functions in the work environment.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

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