Background Verification Analyst

Job Title: Background Verification Analyst

Location: Baner, Pune
Shift: India Night Shift (6.30 pm to 3.30 am)
Work Mode: On site (Monday to Friday)
Salary: Best as per market standards

About PSG Global Solutions

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering recruitment support across industries including staffing, healthcare, retail, logistics, IT, and customer support.

We combine offshore cost efficiency with high-performance standards to help clients achieve their hiring goals at scale. With a best-in-class Net Promoter Score of 82 and strong client retention, PSG is committed to service excellence, measurable results, and client success.

Roles & Responsibilities

• Maintain detailed records of customer interactions and transactions.
• Review and verify the potential candidates documents and pass it for the next process.
• Meet or exceed performance metrics including quality, customer satisfaction, and productivity.
• Collaborate with internal teams to ensure smooth operations and customer issue resolution.
• Participate actively in team meetings and training sessions.
• Adhere to company policies, procedures, and compliance standards.

Qualifications

• 13 years of experience indocument verification work.
• Experience working with global teams is a plus.
• Strong research skills and comfort with online tools.
• Proficiency in Excel/Google Sheets; exposure to CRM/ATS systems is an advantage.
• High accuracy, attention to detail, and ability to follow structured processes.

Compensation & Benefits

• Competitive salary package
• Family Medical Insurance
• Provident Fund (PF)
• Night Shift Allowance
• Cab facilities for pick-up & drop
• Monthly Rewards & Recognition
• Employee engagement activities and events