Backoffice & Operations

About fonio

We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.

Fonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products.
We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.
Join one of world´s fastest-growing companies.

The role

This role is the enabler for our entire on-site team. Nothing happens here without you—you are an integral part of the team and one of the most important hires we are making this year.

Office & Facilities

• Full ownership of the Vienna office: interior design, contractors, repairs, equipment, office supplies, and catering
• First point of contact – you solve problems before others even notice them
• Creative freedom to shape the current office and the new one coming this autumn

Onboarding

• Every new hire is fully set up from Day 1 – desk, access rights, and equipment are ready to go
• Organizing accommodation for international new hires

Finance Operations

• Structured bookkeeping and account coding – nothing slips through the cracks
• Collecting outstanding payments (including historical ones) via automated processes
• Ownership of accurate customer invoicing and coordination with the Sales team

Executive Assistant Support

• Support with press-related matters and document preparation for our management team
• Organizing team events and offsites

What you bring

• An ownership mindset: you spot problems before they escalate and solve them proactively
• Meticulously organized, without losing sight of the big picture
• Initial experience in office management, operations, or as an EA—ideally in a startup environment
• A basic understanding of financial processes
• Fluency in English

What we offer

• Competitive salary package depending on experience incl. equity
• CLT/PJ contract, whichever works better for you
• Health insurance
• 30 days of paid vacation
• Hardware of your choice
• Regular team offsites
• Work from our Campinas office, on-site, with an ambitious team

Application process

• 15-minute introductory call
• 30-minute skills interview
• 20-minute culture fit interview