BA/DA: Service Delivery Manager

Job highlights

• Experience with product analytics tools,such as Google analytics,Google data studio . Good with SQL queries . App scripting knowledge to automate sheets and documents . App scripting knowledge to automate regular emails and respective contents . Analyze and solve complex cases using process knowledge .

Key Responsibilities:

To collect, interpret and analyze critical datasets

Strong analytical and data interpretation skills; detail-oriented, creative, persistent, and self-motivated.

Reporting custom formatted results to the relevant members of the business

Identifying and highlighting patterns and trends in data sets

Working alongside teams within the business or the management team to establish business needs

Defining new data collection and analysis processes

Designing statistical models, solutions and different types of frameworks
Required Skills:

Experience with product analytics tools, such as Google analytics, Google data studio

Good with SQL queries

App scripting knowledge to automate sheets and documents

App scripting knowledge to automate regular emails and respective contents

Analyze and solve complex cases using process knowledge

Excellent critical thinking skills

Excellent verbal and written communication skills
Good to Have Skills:

Good understanding of different programming languages Basic Understanding and in Data mining

OK