Bag Check Attendant

Position Summary

The Bag Check Attendant provides secure, friendly, and efficient storage services for the guests’ personal belongings while delivering exceptional guest service. This role helps ensure a positive guest experience by maintaining an organized bag check area and safeguarding guests’ items throughout the day.

Key Responsibilities

• Greet guests in a friendly and professional manner

• Receive, tag, store, and retrieve guests’ bags, backpacks, and personal items accurately

• Maintain an organized and secure bag storage area

• Verify claim tickets before releasing stored items

• Answer guest questions and provide information about mountain facilities and services

• Monitor the bag check area to ensure the safety and security of store belongings

• Report lost, damaged, or suspicious items according to mountain procedures

• Follow all cash handling procedures

• Complete required training as assigned by mountain leadership

• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period

• Other duties as assigned by mountain leadership

Qualifications

• Strong communication and customer service skills

• Reliable transportation and regular attendance

• Ability to stay organized and multitask in a fast-paced environment

• Ability to work independently and autonomously

• Ability to work flexible schedules including weekends, nights, and holidays

• Must be eligible to work in the United States

• Successful completion of background check

Work Environment & Physical Requirements

• Ability to stand for extended periods of time and perform repetitive physical tasks

• Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors

• Ability to work in busy, sometimes noisy environment

• Ability to lift up to 30 lbs

Compensation & Benefits

• Compensation: $17.50/hour

• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)